Covestro
Tech Lead – Customer Interaction Platform APAC
CN · Shanghai · Pudong, Shanghai, China · On-site in China · Full-time · Lead
Salary not stated
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AI summary
About the company
Covestro是一家化工材料解决方案企业,拥有18000名员工,致力于通过创新产品推动行业发展,打造更美好的世界。
Role overview
该岗位为亚太区客户交互平台(含微信、企业微信、社交CRM后端)的技术主管,需负责技术架构、路线图制定与交付治理,领导虚拟团队推进AI辅助编码及相关用例,协调全球团队适配亚太需求,监控平台关键指标并推动改进,地点位于上海浦东。
Responsibilities
- 定义并推动亚太区客户交互平台的技术架构与路线图
- 负责微信、企业微信生态的技术产品策略与功能设计
- 管理社交CRM后端平台的技术运营与集成改进
- 领导Agentic Coding本地工厂虚拟团队,设定技术方向
- 协调全球CIM平台团队,适配亚太区项目需求
- 对接跨区域利益相关方,确保平台策略执行一致
- 监控CIM平台KPIs,转化为可执行的改进举措
- 管理外部技术供应商,收集市场与客户反馈
Requirements
- 7-10年数字平台管理或技术领导经验,具备亚太市场经验
- 精通客户交互平台技术,拥有微信、企业微信及社交CRM后端经验
- 有领导跨职能数字项目从设计到交付的良好记录
- 具备全球组织中领导或协调虚拟/分布式团队的经验
- 了解Agentic AI及AI辅助开发工具,或具备快速构建能力
- 优秀的分析能力,能将KPIs转化为战略决策
- 出色的跨文化沟通能力,精通英语与中文
Nice to have
- 了解B2B营销策略、客户体验原则及CRM架构
- 熟悉化工行业或相关B2B领域
- 具备敏捷交付方法论与平台组合管理经验
Hiring process & how to apply
- 申请需提交求职信、简历及相关证书
- 招聘流程可能使用AI工具进行简历初筛
Notes for China-based candidates
- 岗位地点位于中国上海浦东,需驻场工作
- 需精通英语与中文双语能力
- 面向中国地区候选人开放申请
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Excerpt
We are Covestro. We are curious. We are courageous. We are colorful. We refine chemical material solutions with game-changing products. Let us empower you to push boundaries. Join us and our 18.000 colleagues now and together we will make the world a brighter place. Main Tasks Define and drive the…
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