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Enterprise Support Engineer

US · Remote, US, San Francisco, CA, Columbus, OH, New York, NY · Remote · Full-time

Remote worldwideOpen to China

Salary not stated

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APIs and API debuggingSwagger / OpenAPI specificationsOAuth, SAML, and SSO authentication flowsGit and CI/CD troubleshootingFront-end technologies (HTML, CSS, JavaScript)MarkdownChrome Developer ToolsCLI environmentsnpm packages and modern JavaScript ecosystemsAI tools (Claude, ChatGPT)root-cause analysisSLAs, CSAT, time to resolution

Excerpt

📍 Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We’re growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong technical judgment, and a proven track record of supporting complex customer environments.…

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The summary and highlights are AI-generated and may contain errors; the original posting prevails.

Query understanding and Chinese summaries are generated by the Doubao (Yunque) large language model (generative AI service filing no. Beijing-YunQue-20230821; algorithm filing no. 网信算备110108823483901230065号), provided by Beijing Volcano Engine Technology Co., Ltd.

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