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Eversana1

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Director, Workforce Management, Customer Experience & Quality

US · Mason · Mason, OH, United States · Remote · Full-time · Lead

需适配美国时区,工作需符合当地法律法规

Remote worldwideLead / managementOpen to China

Salary not stated

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Workforce ManagementQuality ManagementOperations TrainingStaffing ModelsForecastingCapacity PlanningCall CenterBack-office OperationsNICE CXoneNICE WFMQuality MonitoringTraining CurriculaExecutive ReportingDashboardsProcess ImprovementTeam LeadershipDEI

Excerpt

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to…

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The summary and highlights are AI-generated and may contain errors; the original posting prevails.

Query understanding and Chinese summaries are generated by the Doubao (Yunque) large language model (generative AI service filing no. Beijing-YunQue-20230821; algorithm filing no. 网信算备110108823483901230065号), provided by Beijing Volcano Engine Technology Co., Ltd.

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Director, Workforce Management, Customer Experience & Quality · Eversana1 · Global Search | Fintegrity