Mmc
Assistant Director / Senior Manager, Health & Benefits Multinational Client Management
HK · Hong Kong - FWD Tower · Hybrid in China · Full-time · Senior
需适配亚太及全球跨时区工作
Salary not stated
AI summary
About the company
Marsh是全球风险、再保险、资本、人力及管理咨询龙头，服务130国客户，年营收超270亿美元，员工超9.5万，致力于多元包容的灵活工作环境。
Role overview
该岗位为亚太区团队招聘，驻香港，负责跨国企业健康与福利风险配置的客户关系管理，担任客户信任顾问，需跨区域协作、优化运营流程，汇报至亚太区健康与福利跨国客户卓越团队负责人，全职混合办公。
Responsibilities
- 担任跨国复杂客户的关系负责人，管理客户及团队
- 设计优化客户管理工具，保障服务符合规范
- 执行全球福利策略，对接客户高层及跨区域团队
- 处理客户投诉与咨询，提供战略咨询建议
- 参与业务拓展，推动团队流程优化
- 指导初级员工，打造学习型团队文化
Requirements
- 8年以上保险经纪经验，优先健康/人寿/残障险领域
- 具备客户关系管理及跨项目优先级管理能力
- 拥有流程优化及项目效率提升经验
- 优秀数据分析及跨区域协作能力
- 流利中英文读写及口语能力
- 熟练使用MS Word、PowerPoint、Excel
Nice to have
- 健康福利相关咨询经验
- 全球福利融资策略相关经验
- 客户拓展及业务发展经验
Pay & benefits
- 专业发展机会及多元职业路径
- 多元包容的团队文化
- 完善的福利及奖励体系
- 灵活混合办公政策
Notes for China-based candidates
- 需具备流利中英文能力
- 需适配亚太及全球跨时区工作
- 需驻香港混合办公，每周至少3天到岗
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Excerpt
Company: Mercer Description: This is an exciting opportunity to join and support driving forward and establishing a new, growing team in Asia and Pacific. The role will be based in Hong Kong with a focus on a growing portfolio of Hong Kong based multinationals. The Health & Benefits Multinational…
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