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Customer Operations Specialist

US · Remote · Remote · Full-time · Junior

需遵循太平洋时间,工作时段为周一至周五下午3点至凌晨12点,偶尔需在周末或节假日工作

Remote worldwideEntry levelOpen to China

Salary not stated

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Customer ServiceCRMMicrosoft ExcelOffice SoftwareTroubleshooting

Excerpt

Position Summary The Customer Operations Specialist role handles routine driver inquiries across phone, chat, and email channels, supporting EVgo's mission of delivering a reliable and convenient charging experience. This role ensures timely and accurate resolution of common account, billing, and…

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The summary and highlights are AI-generated and may contain errors; the original posting prevails.

Query understanding and Chinese summaries are generated by the Doubao (Yunque) large language model (generative AI service filing no. Beijing-YunQue-20230821; algorithm filing no. 网信算备110108823483901230065号), provided by Beijing Volcano Engine Technology Co., Ltd.

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Customer Operations Specialist · Evgo Careers · Global Search | Fintegrity