Tier 2/3 Support Specialist

Remote · Remote · Mid

NewRemote worldwideOpen to China

Salary not stated

ITSMServiceNowtroubleshootingroot-cause analysisincident managementchange managementproblem managementtechnical documentationenterprise applicationsinfrastructure supportnetwork supportsystem performanceSLA managementticket tracking

Excerpt

Ardent is seeking a Tier 2/3 Support Specialist to join our team. This is a remote position. Position Description: Ardent is seeking a Tier 2/3 Support Specialist to provide advanced technical support across enterprise applications, infrastructure, networks, integrations, and hybrid environments.…

The summary and highlights are AI-generated and may contain errors; the original posting prevails.

Query understanding and Chinese summaries are generated by the Doubao (Yunque) large language model (generative AI service filing no. Beijing-YunQue-20230821; algorithm filing no. 网信算备110108823483901230065号), provided by Beijing Volcano Engine Technology Co., Ltd.

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