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Lead, Call Center Scheduler - Central Scheduling
US · San Diego · San Diego, California, United States · Remote · Full-time · Lead
需适配美国时区工作
Salary not stated
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JOB SUMMARY: The Call Center Lead must be a subject matter expert and will manage up to forty-four call queues, with a goal to exceed 95% of call handles in two minutes or less for all calls per month. This requires the ability to multitask, forecast and think critically about how to meet the call…
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Query understanding and Chinese summaries are generated by the Doubao (Yunque) large language model (generative AI service filing no. Beijing-YunQue-20230821; algorithm filing no. 网信算备110108823483901230065号), provided by Beijing Volcano Engine Technology Co., Ltd.
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