Live the Dash Travel
Remote Travel Assistance Coordinator
BB · Oistins · Oistins, Christ Church, Barbados · Remote · Full-time
Salary not stated
AI summary
About the company
Live the Dash Travel是一家处于发展中的旅游公司，专注为旅客提供旅行相关服务，拥有积极的团队文化。
Role overview
该岗位为全职远程的旅行协助协调员，隶属于Live the Dash Travel公司，主要负责在旅客出行前、中、后提供全流程支持，处理客户咨询、行程变更、旅行要求指导等事务，目标是保障旅客拥有无压力的愉快旅程。
Responsibilities
- 通过邮件、电话、消息系统响应客户咨询
- 处理行程变更、取消及特殊旅行安排
- 提供旅行要求及公司政策的准确指导
- 出行前主动与客户进行回访
- 专业高效地管理并解决客户问题
Requirements
- 具备以客户为中心的思维与出色沟通能力
- 有客户支持、酒店或旅游行业经验优先
- 可靠、有条理且能胜任多任务处理
- 熟练使用在线系统及数字预订工具
- 热爱旅行并致力于提供优质服务
Pay & benefits
- 居家办公灵活性
- 灵活的工作时间
- 培训与指导支持
- 在发展中公司的成长机会
- 行业折扣及旅行福利
- 积极且以团队为导向的文化
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Excerpt
Position Description We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys. Key Responsibilities Respond…
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