Effortless travel solutions ETS
Experience Coordinator Coordinator/Remote
US · Gulfport · Gulfport, Mississippi, United States · Remote · Part-time
UNKNOWN
Salary not stated
AI summary
About the company
Effortless Travel Solutions (ETS)，提供旅行解决方案，拥有协作支持型团队文化。
Role overview
该岗位为远程兼职的客户体验协调员，担任客户在旅行规划与协调过程中的主要对接人，负责提供专业支持、保障信息准确、跟进客户体验并解决问题，工作时间灵活，公司提供培训与行业工具。
Responsibilities
- 及时专业响应客户咨询，保障沟通清晰有效
- 为客户提供旅行规划与过程中的个性化协助
- 确保向客户提供的旅行信息准确完整
- 定期跟进客户，保障体验顺畅
- 高效解决客户问题，维护良好体验
Requirements
- 具备出色的沟通与人际交往能力
- 有客户服务或支持相关经验
- 具备较强的细节关注与组织能力
- 能独立工作并有效管理时间
- 拥有可靠的网络连接
- 熟练使用技术、在线系统与预订工具
Nice to have
- 有酒店或旅行相关经验优先
- 可获得旅行相关福利
Pay & benefits
- 完全远程工作环境
- 灵活排班
- 提供培训与行业工具
- 职业发展与技能提升机会
Hiring process & how to apply
- 薪酬与岗位细节将在面试中讨论
- 入职时提供旅行福利细节
Notes for China-based candidates
- 可远程工作，无需境外驻场
- 需具备良好英语沟通能力
- 按面试确认的薪酬结构结算
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Excerpt
As a Client Experience Coordinator , you will serve as the primary point of contact for clients, providing consistent, professional support throughout the travel planning and coordination process. This role focuses on communication, organization, and client satisfaction. Key Responsibilities:…
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