Lucidya
Customer Marketing & Product Marketing Knowledge Intern
SA · Saudi Arabia · Remote · Full-time · Intern
需适配沙特阿拉伯时区
Salary not stated
AI summary
Role overview
该实习生岗位需协助整理产品知识、客户反馈与面向客户的沟通内容，对齐客户体验与产品管理团队，撰写更新客户沟通材料，支持产品营销物料制作，优化客户沟通与产品 adoption。
Responsibilities
- 整理客户反馈、产品问题与功能需求，对齐CX与产品团队
- 通过Intercom、邮件等渠道撰写更新客户沟通内容
- 支持产品更新、常见问题等营销物料制作
- 识别 recurring 客户问题与知识缺口，优化沟通与产品 adoption
- 维护共享知识资源，向内部团队总结客户洞察
Requirements
- 无明确学历与技能硬要求（原文未列出）
- 具备基础沟通与文档整理能力
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Excerpt
lThe intern will support clear communication between Customer Experience, Product Management, Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing communications. Key Responsibilities Requirements Help align CX and Product Management teams by organizing…
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