Nagarro
Platform Solutions & Operations (PSO) Specialist
PH · Remote, , Philippines · Remote · Full-time
Salary not stated
AI summary
About the company
Nagarro，一家信息技术及服务企业，原文未提及更多业务细节、规模或融资信息。
Role overview
该岗位为Trace方向的PSO专员，负责通过日志分析、数据验证等解决Databricks内复杂数据问题，作为客户成功与工程团队的技术联络人，处理多平台数据差异，优化问题解决效率与客户体验，为全职远程岗位。
Responsibilities
- 担任客户成功与工程团队的技术联络人，加速数据问题解决
- 执行Trace协议，在Databricks内开展日志级调查与数据验证
- 分析并协调多媒体平台、DSP及内部系统的数据差异
- 验证客户配置与平台设置，识别数据不一致问题
- 执行工程定义的操作手册，触发数据重处理与同步
- 对数据异常做根因分析，向利益相关方提供可行结论
- 监控数据流程与管道，确保数据准确完整
- 创建含日志等内容的缺陷包，分类并分流技术问题
Requirements
- 具备扎实的SQL技能，可处理复杂数据集
- 有Databricks用于数据调查、验证的实操经验
- 理解数据仓库、数据流程及ETL相关概念
- 具备数据差异调查、日志分析及根因分析能力
- 有跨系统/平台的数据验证、协调与排查经验
- 具备技术问题分析与清晰缺陷报告撰写能力
- 具备跨团队协作及良好的沟通能力
- 具备技术文档编写与维护能力
Nice to have
- 有数据仓库设计与架构经验
- 熟悉ETL、数据管道监控及数据同步
- 有数据重处理、恢复或生产事故排查经验
- 接触过媒体平台、DSP或多系统集成
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Excerpt
Job Description The PSO Specialist (Trace Focus) is responsible for investigating and resolving complex data-related issues through detailed log analysis, data validation, and reconciliation within Databricks. This role serves as the primary technical liaison between Customer Success and…
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