DigitalOcean
Technical Account Manager
US · Boston · Remote · Full-time · Senior
Salary not stated
AI summary
About the company
DigitalOcean是一家专注于简化云与AI服务的高增长科技公司，服务全球开发者与企业客户，秉持创新、重视人才发展与员工福祉的理念。
Role overview
该岗位为DigitalOcean的高级技术客户经理，属于客户成功团队，面向全球远程工作，核心职责是为关键商业客户提供云技术指导与支持，帮助客户优化云基础设施、实现业务增长，同时作为客户的声音推动公司产品与服务的优化，需与内部多部门协作。
Responsibilities
- 为关键商业客户提供云技术咨询与架构设计服务
- 管理并拓展DigitalOcean核心客户的业务规模
- 组织季度业务回顾（QBR），对齐客户与公司增长策略
- 作为客户代表推动产品开发与内部流程优化
- 开发工具脚本优化技术客户互动效率
- 与内部工程、市场等部门协作满足客户需求
Requirements
- 具备云基础设施相关经验，深入了解Linux、分布式系统与自动化
- 掌握至少一门主流编程语言（如Python、Go）
- 熟悉Terraform、Ansible、Docker等云工具
- 具备至少一个主流云平台（AWS/GCP/Azure）使用经验
- 拥有出色的客户沟通与 stakeholder 管理能力
- 具备快速学习能力与自驱工作特质
Nice to have
- 具备技术客户成功、解决方案工程或技术客户经理相关经验
- 拥有AWS/GCP/Azure等云认证或NVIDIA等AI/ML相关认证
- 熟悉Kubernetes、网络、虚拟化或大型CRM工具使用
- 具备开源技术相关经验
Pay & benefits
- 年薪范围115,000-145,000美元
- 提供职业发展资源与培训、会议报销
- 全面的员工福利体系
- 远程工作灵活安排
Notes for China-based candidates
- 岗位为远程工作，面向全球候选人
- 薪资以美元结算
- 需具备良好的英文沟通能力
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Excerpt
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment…
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