Finnish-Speaking E-commerce Support Specialist (Remote from Portugal)
PT · Faro · Faro, Portugal · Remote · Full-time
需适应轮班，含周末及节假日
Salary not stated
AI summary
About the company
为全球知名科技品牌提供客户支持服务，该品牌以尖端设备、卓越设计及流畅线上购物体验闻名。
Role overview
该岗位为全球科技品牌提供芬兰语客户支持，全职合同（12个月可续签），可从葡萄牙远程工作，需适应含周末及节假日的轮班，主要处理订单相关问题、多渠道沟通、数据安全及复杂案例升级等工作。
Responsibilities
- 为芬兰语客户处理订单相关问题（追踪、退货、支付）
- 通过电话、邮件、聊天等多渠道专业沟通
- 负责任且安全地处理敏感数据
- 使用内部工具和流程升级复杂案例
- 监控并提升个人KPI
Requirements
- 母语级芬兰语，英语水平C1
- 抗压能力强，能高效解决问题
- 有客户支持经验
- 可适应含周末及节假日的轮班
- 已在葡萄牙或愿意搬迁至葡萄牙
Pay & benefits
- 提供搬迁帮助及住房补贴
Notes for China-based candidates
- 需已在葡萄牙或愿意搬迁至葡萄牙
- 需适应含周末及节假日的轮班
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Excerpt
Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home! Location: Remote in Continental Portugal Contract: Full-time (12-month with renewal)…
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