Excitingtravelnow
Customer Care Coordinator – Travel Services
US · Bartow · Bartow, Florida, United States · Remote · Full-time
Salary not stated
AI summary
About the company
Excitingtravelnow是一家旅行相关企业，致力于提供优质旅行服务，打造积极的团队文化。
Role overview
本岗位为全职远程的旅行服务客户协调员，需为旅行者提供全程专业支持，作为客户旅行相关咨询的主要对接人，协调旅行规划、更新行程，维护客户关系，遵守公司服务标准，提供培训与晋升机会。
Responsibilities
- 作为旅行相关咨询的主要对接人
- 及时准确回复客户问题
- 支持旅行规划协调与行程更新
- 全程监控客户需求
- 维护详细文档与跟进沟通
- 遵守公司流程与服务标准
Requirements
- 具备出色的客户服务与关系建立能力
- 注重细节，执行力强
- 自我驱动，适应远程工作
- 有客户服务、销售支持或行政经验优先
- 乐于学习新系统与在线平台
Nice to have
- 对旅行或旅游行业感兴趣
Pay & benefits
- 提供培训、工具与持续指导
- 灵活的远程工作环境
- 内部晋升机会
- 积极的服务型团队文化
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Excerpt
Position Overview We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.…
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