Medical Document Retrieval Specialist | No Experience Required | Remote
PH · Manila · Manila, Metro Manila, Philippines · Remote · Full-time
需适配EST时区工作
Salary not stated
AI summary
About the company
OpsArmy，位于菲律宾马尼拉，是提供医疗文件检索相关服务的团队
Role overview
该岗位为全职远程医疗文件检索专员，适配EST时区，无需医疗相关经验，公司提供培训。主要负责联系医疗服务提供者、跟进文件请求、维护准确记录等工作，要求具备良好沟通、组织及学习能力。
Responsibilities
- 联系医疗服务提供者及内部团队
- 跟进文件请求直至完成
- 维护内部系统的准确信息与文档
- 审核文件完整性与准确性
- 识别延迟请求问题并制定解决方案
- 多任务管理并跟踪截止日期
- 学习使用新工具与流程
- 反馈优化工作流程
Requirements
- 具备良好的沟通、组织与坚持能力
- 适应电话沟通，能与不同人群交流
- 注重细节，具备组织能力
- 可在高负荷环境中管理多项任务
- 具备良好问题解决与判断能力
- 快速学习新工具、系统与流程
- 具备清晰专业的书面及口头沟通能力
- 可在远程环境中独立可靠工作
Nice to have
- 有医疗或医疗支持相关经验
- 有催收、客服或行政支持经验
- 有账户跟进或保险相关经验
- 有高负荷电话沟通或文档处理经验
Pay & benefits
- 提供岗位、流程、工具等相关培训
- 全职岗位，远程工作环境
Hiring process & how to apply
- 通过指定链接提交申请
- 符合要求者将进入后续评估环节
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Excerpt
Medical Document Retrieval Specialist — No Medical Records Experience Required Full-time | Fully Remote | EST Apply here: https://operationsarmy.com/application About the Role We are looking for a reliable, detail-oriented, and persistent Medical Document Retrieval Specialist to join our fully…
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