Kopp Travels
Travel Customer Support Specialist
US · Atlanta · Atlanta, Georgia, United States · Remote · Part-time
无明确时区要求
Salary not stated
AI summary
About the company
Kopp Travels USA是一家旅行相关机构，提供旅行客户支持服务，致力于客户体验提升。
Role overview
该岗位为兼职远程的旅行客户支持专员，隶属于Kopp Travels USA，负责从客户预订到返程的全旅程客户支持，需及时响应咨询、协助预订变更等，要求具备良好沟通与客户服务能力，提供灵活排班、成长机会及旅行福利。
Responsibilities
- 通过多渠道及时专业响应客户咨询
- 协助处理旅行预订、变更、取消及特殊需求
- 提供目的地、旅行要求及机构政策的准确信息
- 跟进客户确认行程细节与满意度
- 以同理心和专业态度处理客户问题与诉求
Requirements
- 具备出色的书面及口头沟通能力
- 有客户服务经验，旅行或酒店经验优先
- 具备组织性、可靠性及细节把控能力
- 能熟练使用技术并学习预订平台系统
- 热爱旅行且乐于帮助他人创造难忘体验
Pay & benefits
- 100%远程岗位，灵活排班
- 机构内成长机会
- 旅行福利及专属行业折扣
- 支持性团队环境及持续培训指导
Register to apply directly, open the original posting and save jobs
Sign up freeThis is not an official page of Kopp Travels. The listing is gathered automatically from the employer's official careers page or a job board's public feed (see sources on the right). Fintegrity has no agency relationship with this employer and has not verified its credentials. Chinese titles and summaries are AI-generated; the original text prevails. Apply on the source page. We never charge job seekers. Ranking & display rules
Excerpt
Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is…
Sign up freeThe summary and highlights are AI-generated and may contain errors; the original posting prevails.
Sources or employers who want a posting removed or corrected can email contact@fintegrity.cn; we act within 24 hours.