Hjbtravels
Remote Travel Specialist (part time)
US · Seattle · Seattle, Washington, United States · Remote · Part-time
Salary not stated
AI summary
About the company
HJB Travels Agency USA，位于美国马萨诸塞州，专注为全国旅行者提供个性化、高品质的旅行服务。
Role overview
该岗位为兼职远程旅行专员，隶属于HJB Travels Agency USA，主要负责为客户提供全流程旅行协助，包括行程规划、预订调整、问题解决等，确保客户获得无缝的旅行体验，工作时间灵活，可远程办公。
Responsibilities
- 及时专业地通过多渠道响应客户咨询
- 协助客户处理预订修改、取消及特殊旅行需求
- 提供目的地、旅行文件及机构流程的准确信息
- 跟进客户确认旅行计划并收集反馈
- 共情高效处理客户问题，确保满意度
Requirements
- 出色的书面及口头沟通能力
- 具备客户服务背景，优先旅行/旅游/酒店行业
- 高关注度细节，强组织能力与积极心态
- 熟悉科技，能快速学习新系统及预订工具
- 对旅行及帮助他人充满热情
Pay & benefits
- 远程办公灵活性，工作时间适配个人生活
- 专属旅行福利及行业专属折扣
- 持续培训及专属团队支持的职业发展
- 加入充满热情的旅行服务社区
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Excerpt
Job Description: As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel…
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