Education Solutions Consultant – Professional Services
GB · IRIS Remote, UK · Remote · Full-time
Salary not stated
AI summary
About the company
IRIS软件集团是英国最大的私营软件公司之一，服务超10万家企业、学校及会计机构，获Great Place to Work认证，业务快速增长。
Role overview
该岗位隶属于IRIS教育部门专业服务团队，为全职远程岗位，需对接客户与交付团队，将客户需求转化为清晰可实现的项目计划，输出《工作说明书》，防止项目误解与范围变更，助力软件项目顺利落地，可参与塑造新岗位的工作方式。
Responsibilities
- 参与客户购买或扩展IRIS教育产品的项目
- 挖掘客户需求，识别需求缺口、风险与依赖关系
- 开展客户需求调研，明确客户目标与约束
- 编写涵盖交付内容、里程碑等的《工作说明书》
- 平衡项目野心与可行性，明确范围与风险
- 向交付团队提供结构化交接
- 学习教育软件组合，搭建可复用的范围模板
Requirements
- 具备收集、梳理业务需求并转化为范围与交付内容的经验
- 有编写《工作说明书》、提案等文档的经验
- 具备清晰精准的书面表达能力
- 了解范围、成本、时间与交付可行性的关联
- 有软件销售、实施或咨询交付团队相关经验
- 能与客户及高层 stakeholders 沟通并调整预期
- 无需IRIS产品知识，需学习教育软件组合
Hiring process & how to apply
- 在线申请，上传简历并说明适配理由
- 完成线上评估后与招聘伙伴进行初步沟通
- 与招聘团队进行首轮面试，考察相关经验
- 与专业服务领导层进行最终面试
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Excerpt
About IRIS IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK…
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