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Full Circle Agency

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TikTok Shop Key Accounts Manager

SI · Ljubljana · Ljubljana, Slovenia · Remote · Full-time · Senior

需重叠工作时间为太平洋标准时间8:00 AM–2:00 PM

Remote worldwideSeniorOpen to China
TikTok ShopSeller CenterGMV MaxSearch Adsaffiliate programscreator programsFBT3PLShopifyQBRclient retentionupsellteam leadershipperformance analysis

Salary not stated

AI summary

About the company

Full Circle Agency，从事电商相关服务，聚焦TikTok Shop领域，为客户提供战略与运营支持。

Role overview

该岗位为全职高级远程岗位，向客户服务总监汇报，管理2-4名TikTok Shop经理，负责4-6个TikTok Shop客户账户的战略规划、客户关系维护、团队管理及商业绩效，需重叠太平洋标准时间8:00至14:00工作，目标达成账户留存、GMV增长等关键指标。

Responsibilities

  • 负责4-6个TikTok Shop客户的战略对接与账户规划
  • 领导客户会议、季度业务回顾（QBR）及客户关系维护
  • 管理2-4名TikTok Shop经理，开展团队管理与质量管控
  • 分析账户绩效数据，制定增长与盈利策略
  • 处理客户升级、危机事件及平台政策相关问题
  • 识别并推进账户的 upsell 与市场拓展机会
  • 制定30/60/90天账户计划，指导TikTok Shop相关决策
  • 撰写绩效报告，预测账户收入与留存风险

Requirements

  • 4-6年以上电商账户管理或相关领域经验
  • 至少2年TikTok Shop Seller Center实操经验
  • 1年以上带2人及以上团队的管理经验
  • 具备客户留存、GMV增长等相关业绩记录
  • 熟悉TikTok Shop运营工具与营销功能
  • 具备高管级沟通与QBR汇报能力

Nice to have

  • 有TikTok Shop代理机构工作经验
  • 有将品牌拓展至英国、东南亚等市场的经验
  • 具备TikTok Shop、亚马逊、Shopify多渠道经验
  • 有创作者经济或网红营销相关经验

Pay & benefits

  • 全职岗位，薪资5000美元/月
  • 拥有账户战略与团队管理的实际自主权
  • 直接与创始人及高管团队合作
  • 可从日常执行转向战略账户领导

Notes for China-based candidates

  • 需重叠太平洋标准时间8:00 AM–2:00 PM工作
  • 岗位为远程，面向全球候选人

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Excerpt

TikTok Shop Key Accounts Manager Employment Type: Full-Time, Senior Level Salary: $5000 Location: Remote Reports To: Director of Client Services Direct Reports: 2–4 TikTok Shop Managers Required Availability: Monday–Friday, 8:00 AM–2:00 PM PST overlap About the Role We are looking for a senior…

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TikTok Shop Key Accounts Manager · Full Circle Agency · Global Search | Fintegrity