Account Manager | Mid-Market
US · Remote in the United States · Remote · Full-time · Mid
Salary not stated
AI summary
Role overview
该岗位为Flashpoint公司中型客户客户经理全职远程岗，需负责客户留存与业务拓展，协助客户最大化利用威胁情报解决方案价值，需具备B2B SaaS领域客户管理经验，优先 cybersecurity 行业背景。
Responsibilities
- 维护客户长期信任关系
- 制定多年续约与拓展协议
- 谈判软件与服务合同
- 管理客户续约流程与营收增长
- 跟踪客户满意度与NPS评分
- 推动客户产品功能 adoption
Requirements
- B2B SaaS领域客户管理经验
- 具备复杂客户关系管理能力
- 熟悉续约与业务拓展流程
- 掌握CRM工具使用
- 具备跨部门沟通能力
- 有 cybersecurity 行业经验优先
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Excerpt
Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we…
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