Global Hire
Client Developer
US · Remote · Full-time · Mid
Salary not stated
AI summary
About the company
Trusted Translations，提供语言服务，为客户提供相关业务支持。
Role overview
该岗位为Trusted Translations的全职远程客户开发专员，核心职责是拓展与维护现有客户账户，制定客户留存策略，挖掘交叉销售机会，在客户完成4次购买或6个月合作后无缝交接给客户经理，需具备3年以上客户对接经验及相关技能。
Responsibilities
- 开发并留存高价值 recurring 客户
- 拓展现有客户账户，建立新联系
- 对接新联系人，确保成功入职与初始销售
- 跟进至客户完成4次购买或6个月合作
- 通过职位变动线索或老客户推荐转化潜在客户
- 介绍公司业务模式，提供语言服务建议
- 记录客户需求，确保顺利交接给客户经理
- 担任客户前4次购买或前6个月的主要客户经理
Requirements
- 高度积极，具备积极学习态度
- 母语或近母语水平英语能力
- 出色的口头及书面沟通能力
- 3年以上客户对接相关经验
- 熟练使用Microsoft Office套件
- 具备Salesforce、HubSpot或Zoho等CRM平台经验
Nice to have
- 出色的分析能力
- 具备销售或客户服务相关经验
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Excerpt
Purpose of the Role As a Client Developer at Trusted Translations , your primary focus will be on growing and nurturing existing client accounts while implementing effective customer retention strategies. You will also drive cross-selling opportunities and ensure seamless transitions to Account…
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