Career Opportunities at Mindset
Social Security Disability Case Manager, Spanish-Speaking
US · Remote (United States) · Remote · Full-time
Salary not stated
AI summary
About the company
Mindset Care, Inc. 致力于为精神疾病患者及护理人员优化社会保障残障福利申请体验，其团队已协助数千人获取 SSDI 或 SSI。
Role overview
本岗位为远程全职岗位，需协助客户完成社会保障残障申请流程，收集必要文件、代表客户维权，确保申请准确处理，需满足远程工作设备与网络要求，工作时间需符合出勤与绩效要求。
Responsibilities
- 收集客户申请所需文件与信息
- 全程为客户提供申请流程指导与支持
- 代表客户推动申请准确高效处理
- 与社保机构沟通解决申请问题
- 处理高呼叫量客户咨询
- 维护客户互动与申请状态详细记录
- 跟进社保政策与流程更新
Requirements
- 西班牙语流利
- 具备社工、心理学等相关专业学士学位（优先）
- 有社保申请或同类福利项目工作经验
- 具备优秀的人际沟通与组织能力
- 有同理心与客户支持能力
- 熟练使用 Google Suite 等相关软件
- 能独立工作并融入团队
- 拥有安静私密的工作空间
Nice to have
- 有远程办公环境工作经验
- 熟悉虚拟电话系统与在线调度软件
- 具备社保政策与流程知识
Pay & benefits
- 远程优先办公政策
- 入职即承担重要职责
- 公司内部晋升机会
- 团队由透明创业型成员组成
Register to apply directly, open the original posting and save jobs
Sign up freeThis is not an official page of Career Opportunities at Mindset. The listing is gathered automatically from the employer's official careers page or a job board's public feed (see sources on the right). Fintegrity has no agency relationship with this employer and has not verified its credentials. Chinese titles and summaries are AI-generated; the original text prevails. Apply on the source page. We never charge job seekers. Ranking & display rules
Excerpt
Position Overview: We are seeking a dedicated and compassionate Social Security Disability Claims Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and…
Sign up freeThe summary and highlights are AI-generated and may contain errors; the original posting prevails.
Sources or employers who want a posting removed or corrected can email contact@fintegrity.cn; we act within 24 hours.