Live the Dash Travel
Remote Travel Assistance Coordinator
CR · Cartago · Cartago, Costa Rica · Remote · Full-time
Salary not stated
AI summary
About the company
Live the Dash Travel是一家处于发展中的旅游公司，提供旅行相关服务，拥有积极的团队文化。
Role overview
该岗位为全职远程职位，隶属于Live the Dash Travel公司，主要为客户提供旅行前、中、后的协助支持，处理行程变更、客户咨询与投诉，确保旅客旅程顺畅，需具备客户服务思维与相关行业经验。
Responsibilities
- 通过邮件、电话、消息系统响应客户咨询
- 处理行程变更、取消及特殊旅行安排
- 提供旅行要求及机构政策的准确指导
- 旅行前主动与客户进行沟通
- 专业高效地处理并解决客户问题
Requirements
- 具备以客户为中心的思维与较强沟通能力
- 有客户支持、酒店或旅游行业经验优先
- 可靠、有条理，能胜任多任务处理
- 熟悉在线系统及数字预订工具
Nice to have
- 对旅行充满热情，能提供优质服务
- 有旅游行业相关经验
Pay & benefits
- 居家办公灵活性
- 灵活的工作时间
- 提供培训与指导
- 公司内部有成长机会
- 可享受行业折扣及旅行福利
- 积极且以团队为导向的文化
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Excerpt
Position Description We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys. Key Responsibilities Respond…
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