Fortive
Key Account Representative
US · Greenville · Remote, United States, Greenville, SC, United States · Remote · Full-time
Salary not stated
AI summary
About the company
Fortive是全球工业技术创新企业，拥有1万名员工，聚焦 workplace safety、医疗等领域，旗下Gordian提供设施与建筑成本数据等解决方案。
Role overview
该岗位为SaaS重点客户经理，负责维护与拓展使用SaaS及打印解决方案的重点客户关系，保障客户满意度、推动产品采用并最大化重点账户内的营收机会，属于全职岗位，可远程工作。
Responsibilities
- 维护与客户关键利益相关方的长期关系
- 作为重点客户的主要对接人及公司内的客户 advocate
- 对齐SaaS解决方案与客户业务目标
- 监控客户使用情况，识别改进机会
- 深入了解公司SaaS产品与服务
- 跟进行业趋势与竞争格局，提供客户洞察
- 挖掘重点账户内的 upsell 与 cross-sell 机会
- 与销售、市场团队协作拓展现有客户营收
Requirements
- 本科及以上学历，商科、营销或相关专业，或同等经验
- 具备SaaS行业重点账户管理经验优先
- 优秀的沟通、谈判及人际交往能力
- 具备理解复杂软件解决方案的技术悟性
- 具备解决问题能力及高压下工作的能力
- 优秀的组织与时间管理能力
- 结果导向，专注达成及超越营收目标
- 具备Salesforce、Salesloft等CRM及销售分析工具使用经验
Pay & benefits
- 提供医疗、牙科、视力、人寿及LTD保险
- 提供HSA及401(k)退休计划
- 岗位可获得奖金作为薪酬组成部分
- 平等机会雇主，提供合理便利
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Excerpt
The SaaS Key Account Representative will play a pivotal role in maintaining and growing relationships with key clients who utilize our Software as a Service (SaaS) and print solutions. You will be responsible for ensuring client satisfaction, driving product adoption, and maximizing revenue…
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