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Cigna

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Product Manager, Agentic AI Platform & Integrations - Remote

US · United States Work at Home · Remote · Full-time · Mid

Remote worldwideAI & MLOpen to China
Product ManagementAPIWorkflow OrchestrationCross-functional CollaborationConversational AIAgentic AISystem IntegrationEnterprise Architecture

Salary not stated

AI summary

About the company

Cigna集团专注于改善服务对象的健康与活力,旗下有Cigna Healthcare和Evernorth Health Services两大部门,致力于提升客户、顾客及患者的生活质量。

Role overview

该岗位隶属于Cigna,负责打造AI驱动的医疗体验平台,连接业务需求与可扩展技术,推动跨团队推出智能个性化服务旅程,为Cigna的业务发展提供支持,工作方式为全职远程。

Responsibilities

  • 牵头新业务线及客户旅程接入Agentic Servicing平台,降低摩擦加速价值落地
  • 将业务与客户需求转化为API、数据交换等平台服务的产品需求
  • 与工程、架构团队合作交付安全可复用的企业级能力
  • 协调跨团队对齐优先级、决策、风险及依赖关系
  • 识别平台缺口并优先推进多业务领域价值提升的优化
  • 主导产品从规划到落地的全流程,根据反馈调整方案
  • 基于平台数据指导产品持续改进
  • 在复杂企业中跨团队建立信任并推动成果

Requirements

  • 3年及以上产品管理、业务分析或平台交付相关经验
  • 有与技术团队协作定义需求并交付技术方案的经验
  • 有领导多利益相关方跨职能项目的经验
  • 能将复杂集成挑战拆解为清晰可执行的计划
  • 具备优秀的书面及口头沟通能力,可向不同受众解释技术内容

Nice to have

  • 拥有商业、技术或定量相关专业学士学位
  • 有平台产品、API、集成或企业技术落地经验
  • 具备对话式AI、Agentic AI或客服技术相关经验
  • 熟悉API架构、认证服务及企业数据流
  • 有医疗、保险等受监管行业工作经验

Pay & benefits

  • 年薪约109900美元,根据经验及地点调整
  • 有年度奖金计划
  • 提供全面健康福利,含医保、视力、牙科及健康项目
  • 享有401(k)计划、公司付费人寿保险
  • 提供学费报销、每年至少18天带薪休假
  • 提供带薪假期及休假福利

Notes for China-based candidates

  • 岗位为美国全职远程,无明确时区要求
  • 薪资以美元结算,需符合美国烟草政策要求

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Excerpt

Help shape the platform behind the next generation of AI-powered healthcare experiences. In this role, you will connect business needs with scalable technology, making it easier for teams across Cigna to launch intelligent, personalized service journeys. You will join a collaborative team that is…

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Product Manager, Agentic AI Platform & Integrations - Remote · Cigna · Global Search | Fintegrity