TD
Sr Group Mgr Claims Operations
US · Mount Laurel, New Jersey, Jacksonville, Florida, Greenville, South Carolina, Charlotte, North Carolina, Portland, Maine · Remote · Full-time · Senior
Salary not stated
AI summary
About the company
TD银行，金融机构，提供公平薪酬与成长机会，业务涵盖金融犯罪与欺诈管理领域。
Role overview
该岗位为TD银行金融犯罪与欺诈管理线的高级集团经理，负责6名直接汇报经理的战略领导与监督，管理欺诈及非欺诈卡类理赔业务，确保调查及时合规、运营卓越，需与多团队协作推进业务目标与监管要求，为全职远程岗位。
Responsibilities
- 领导6名直接汇报经理，管理欺诈及非欺诈卡类理赔业务
- 确保理赔调查及时合规，推动运营卓越
- 维护服务水平协议，执行绩效与质量标准
- 与问题管理团队协作，解决风险问题
- 负责团队人才招聘、目标设定与绩效管控
- 制定业务计划，优化资源利用与运营效率
- 协调合规工作，应对监管检查与审计
- 推动新流程、技术的研发与落地
Requirements
- 本科及以上学历
- 10年以上相关运营管理经验
- 精通业务目标、政策、流程及系统
- 具备战略规划与领导力，能影响业务结果
- 熟练管理预算与资源分配
- 具备风险管控与监管合规知识
- 良好的口头及书面沟通能力
- 熟练使用MS Office等办公软件
Pay & benefits
- 年薪范围115440-186160美元
- 提供公平薪酬与成长发展机会
- 可随岗位晋升调整薪资范围
- 开放的薪酬咨询沟通渠道
Notes for China-based candidates
- 岗位为美国远程岗位，需遵守美国相关监管要求
- 薪资以美元结算，需具备对应工作经验与技能
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Excerpt
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience…
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