Home Health Care Intake Coordinator
PH · Remote · Full-time
Salary not stated
AI summary
About the company
Outsourcey 是一家 BPO 企业，致力于通过菲律宾全职团队为企业提供高性价比的全球人才拓展解决方案。
Role overview
该岗位为 Outsourcey 全职远程岗位，负责家庭健康护理相关的客户 intake 协调与销售工作，需2.5-5年相关行业经验，要求优秀英语沟通、销售谈判等技能，核心职责涵盖线索管理、客户对接、服务匹配等，助力企业拓展全球人才。
Responsibilities
- 管理并跟进 inbound 线索，确保及时跟进与高转化率
- 引导潜在客户了解家庭护理服务，解决顾虑并促成交易
- 与潜在客户及家属建立信任，提供个性化指导
- 评估客户护理需求并匹配合适的家庭健康服务
- 及时专业回复客户咨询，保持沟通
- 在 CRM 系统中准确记录客户互动、跟进及转化情况
Requirements
- 2.5-5 年家庭健康或相关行业的 B2C 销售、客户关系或 intake 协调经验
- 优秀的英语口头及书面沟通能力，口音较轻
- 具备销售谈判与促成交易的能力
- 富有同理心，以客户为中心处理敏感对话
- 熟练使用 CRM 软件、邮件工具及呼叫系统
- 具备良好的组织能力与自我驱动力，可独立工作
Nice to have
- 有家庭健康护理、老年服务或医疗行业经验
- 曾在成功扩张的 BPO 团队工作过
Hiring process & how to apply
- 需附上简历，后续将进行保密沟通
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Excerpt
Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality.…
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