Entrata
Background Verification Analyst
US · United States, United States · Remote · Full-time
USD 15-24/hr ≈ ¥107-168/hr
AI summary
About the company
Entrata成立于2003年，是全球领先的AI驱动物业管理技术提供商，服务全球业主与住户，拥有超2200名员工，兼具稳定与创新活力。
Role overview
该岗位隶属于Entrata，为全职远程岗位，需准确执行手动刑事审查流程，协助客户理解筛查报告结果并确保符合联邦及州消费者报告法规，工作节奏快，需处理客户及消费者咨询，确保任务按时交付。
Responsibilities
- 审查分析刑事记录以评估申请人资格
- 掌握筛查软件并遵守FCRA法规
- 通过电话邮件处理客户及消费者咨询
- 为客户提供筛查流程后续步骤指导
- 向相关方交付准确及时的任务更新
- 协助同事处理工作负载与问题
- 参与培训及团队会议
Requirements
- 极强的细节关注与快节奏工作适应能力
- 快速适应新流程与程序
- 出色的口头及书面沟通能力
- 遵守既定规则与法规
- 专业态度及有效协作能力
- 管理并化解高压力电话沟通
- 愿意学习并接受指导
Nice to have
- 处理敏感信息经验
- 管理困难对话及传达不利决定经验
- 多户住宅行业经验
- 学士学位
Pay & benefits
- 灵活透明文化，远程/混合工作选项
- 慷慨假期及公司充电日
- 全面医疗牙科视力保险含生育福利
- HSA/FSA及雇主支付残疾福利
- 401(k)退休计划含雇主匹配
- 健康福利及员工专属折扣
Notes for China-based candidates
- 可远程工作
- 需遵守FCRA法规
- 工作节奏快
- 需处理客户及消费者咨询
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Excerpt
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing,…
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