Hjbtravels
Customer Support Specialist/Travel (Flexible Schedule)
US · Aventura · Aventura, Florida, United States · Remote · Full-time
Salary not stated
AI summary
About the company
Hjbtravels是旅行行业相关企业，致力于为客户提供优质的旅行服务，拥有协作支持型团队环境。
Role overview
该岗位为旅行行业客户提供支持，需处理客户的旅行相关咨询、预订协助等工作，要求具备良好的沟通与客户服务能力，工作时间灵活，为全职远程岗位，团队协作氛围良好。
Responsibilities
- 通过电话和邮件回复客户咨询
- 协助客户处理旅行问题、预订及一般支持
- 提供目的地、政策及流程的准确信息
- 提供专业友好且一致的客户服务
- 遵守公司标准和运营指南
- 维护客户互动的清晰文档
Requirements
- 具备较强的沟通和客户服务技能
- 具备独立工作和有效管理时间的能力
- 熟练使用电脑、邮件及在线工具
- 注重细节且具备解决问题的思维
- 对旅行行业感兴趣
Nice to have
- 具备客户服务经验
Pay & benefits
- 灵活的工作时间（可选择兼职或全职）
- 提供培训和持续支持
- 提供旅行行业内的成长机会
- 协作且支持性的团队环境
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Excerpt
Job Description: We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry . This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this…
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