Okendo
Software Onboarding Manager, B2B E-commerce (Colombia Remote)
CO · Colombia, Colombia · Remote · Full-time
Salary not stated
AI summary
About the company
Okendo是客户营销平台，为19000+Shopify品牌提供评论、推荐、测验等产品，助力培养品牌拥护者与客户终身价值。
Role overview
作为Okendo的企业入职经理，负责战略品牌从交易完成到客户成功交接的全流程，制定启动计划、指导品牌完成设置与集成，确保品牌快速实现价值，需跨团队协作推进复杂电商项目，为Shopify品牌提供客户营销服务。
Responsibilities
- 负责企业品牌从启动到上线的全流程入职
- 为每个企业品牌制定定制化启动计划
- 同时推进多个复杂项目，及时解决障碍
- 指导品牌完成设置、数据迁移与工具集成
- 与跨部门协作推进项目落地
- 向客户成功团队交接品牌并反馈产品需求
- 优化企业入职流程，搭建相关模板工具
Requirements
- 5年以上B2B SaaS客户入职/实施/项目管理经验
- 有领导复杂多利益相关方项目的成功记录
- 具备优秀项目管理与组织能力
- 熟悉CSV、HTML、APIs等技术术语
- 了解电商技术栈与核心指标
- 具备与高管协作并推动计划落地的能力
- 出色的书面与口头沟通能力
Nice to have
- 熟悉Shopify Plus、Klaviyo等工具
- 了解无头或自定义店面设置
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Excerpt
About Okendo We believe happy customers make the best marketers. That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy…
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