Solutions Manager, Creative Design
GB · London · Austin · Remote · Full-time
Salary not stated
AI summary
About the company
Synthesia是全球领先的AI视频平台，服务超90%的财富100强企业，2017年成立，总部位于伦敦，已完成E轮融资，估值40亿美元，客户包括喜力、麦当劳等知名品牌。
Role overview
该岗位为Synthesia的创意设计解决方案经理，全职远程工作，负责创意设计服务交付，连接客户与内部创意设计团队，引导客户采用多媒体教学等解决方案，确保项目按时按预算交付，提升客户满意度。
Responsibilities
- 领导设计团队，培养协作高效文化
- 管理创意设计服务交付，确保项目达标
- 协调项目时间、资源与利益相关方
- 处理客户需求，保障客户满意度
- 跟踪项目进度，优化服务交付
- 完善服务交付方法论，提升效率
Requirements
- 本科及以上学历，商务或相关专业
- 具备客户服务管理经验
- 有跨职能团队领导及复杂项目管理经验
- 具备战略思维，能转化客户需求为行动方案
- 出色的沟通与人际交往能力
- 适应快节奏动态工作环境
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Excerpt
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance…
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