Hjbtravels
Remote Travel Specialist
US · Bridgetown, Saint Michael, Barbados · Remote · Full-time
Salary not stated
AI summary
About the company
HJB Travels Agency USA，总部位于美国马萨诸塞州，是一家旅行机构，致力于打造充满热情的旅行社区。
Role overview
作为远程旅行专员，您将成为团队核心成员，全程协助客户规划、安排旅行并解决相关问题，提供无缝无忧的旅行体验。该岗位为全职远程工作，公司提供结构化培训、指导与支持，面向全球候选人开放。
Responsibilities
- 及时专业回复客户各类渠道咨询
- 协助客户处理预订修改、取消及特殊旅行需求
- 提供目的地、旅行文件及机构流程的准确信息
- 跟进客户确认旅行计划并收集反馈
- 共情高效处理客户问题，确保满意度
Requirements
- 出色的书面及口头沟通能力
- 具备客户服务背景，优先旅行/旅游/酒店行业
- 高度注重细节，具备强组织能力与积极心态
- 熟悉科技，能快速学习新系统与预订工具
- 对旅行及帮助他人充满热情
Pay & benefits
- 远程灵活办公，可在任何地点工作
- 专属旅行福利及行业独家折扣
- 持续培训与专业成长支持
- 加入充满热情的旅行社区
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Excerpt
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering…
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