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Hjbtravels

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Remote Travel Specialist

US · Shreveport · Shreveport, Louisiana, United States · Remote · Full-time

Remote worldwideOpen to China
Customer ServiceTravel BookingCommunicationOrganizational SkillsTech Savvy

Salary not stated

AI summary

About the company

HJB Travels Agency USA,位于美国马萨诸塞州,专注为全国旅行者提供个性化高品质旅行服务。

Role overview

该岗位为全职远程旅行专员,隶属于HJB Travels Agency USA,需全程为客户提供旅行全流程支持,包括行程规划、预订协助、问题解决等,确保客户获得无缝的旅行体验。

Responsibilities

  • 及时专业回复客户各类渠道咨询
  • 协助客户处理预订修改、取消及特殊需求
  • 提供目的地、旅行文件等准确信息
  • 跟进客户确认行程并收集反馈
  • 共情高效处理客户问题,保障满意度

Requirements

  • 优秀的书面及口头沟通能力
  • 有客户服务背景,优先旅行/旅游/ hospitality领域
  • 注重细节,具备组织能力与主动意识
  • 熟悉科技,能快速学习新系统与预订工具
  • 对旅行充满热情,乐于帮助他人

Pay & benefits

  • 远程工作灵活性,可自由选择工作地点
  • 专属旅行福利及行业折扣
  • 持续培训与团队支持的职业发展
  • 加入充满热情的旅行相关社区

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Excerpt

Job Description: As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel…

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Remote Travel Specialist · Hjbtravels · Global Search | Fintegrity