Cross Border Talents
Dutch Speaking Customer Service Representative (EU)
GR · Athens · Athens, Attica, Greece · Remote · Full-time
需适应轮班工作，时区未明确要求
Salary not stated
AI summary
About the company
Cross Border Talents，跨境人才相关服务机构，具体业务未提及，面向欧盟地区提供岗位
Role overview
该岗位为全职远程客户服务代表，隶属于Cross Border Talents，主要负责通过多渠道响应客户咨询、解决投诉、提供产品服务信息，维护客户交互记录并跟进复杂问题，需满足荷兰语C1及以上、英语B2及以上要求，提供有竞争力薪资、绩效奖金及健康保险等福利。
Responsibilities
- 通过电话、邮件、聊天、社交媒体响应客户咨询
- 专业及时解决客户投诉与问题
- 提供产品、服务及公司政策的准确信息
- 维护客户交互的详细准确记录
- 必要时将复杂问题升级至对应部门
- 遵守公司准则、质量标准与绩效指标
- 确保高水平客户满意度与服务质量
Requirements
- 荷兰语书面及口语达到C1或更高水平
- 英语书面及口语达到B2或更高水平
- 具备出色的沟通与人际交往能力
- 有耐心与同理心处理客户问题
- 具备基础计算机技能，熟悉CRM系统
- 良好的问题解决与多任务处理能力
- 能独立工作及团队协作
- 需适应轮班工作
Nice to have
- 学士学位
Pay & benefits
- 有竞争力的薪资及绩效奖金
- 带薪培训及职业发展机会
- 支持性多元文化工作环境
- 健康保险及其他福利
Notes for China-based candidates
- 无需境外驻场，远程工作
- 需满足荷兰语C1、英语B2语言要求
- 全职合同形式
- 结算币种未明确
Register to apply directly, open the original posting and save jobs
Sign up freeThis is not an official page of Cross Border Talents. The listing is gathered automatically from the employer's official careers page or a job board's public feed (see sources on the right). Fintegrity has no agency relationship with this employer and has not verified its credentials. Chinese titles and summaries are AI-generated; the original text prevails. Apply on the source page. We never charge job seekers. Ranking & display rules
Excerpt
Key Responsibilities Respond to customer inquiries via phone, email, chat, or social media Resolve customer complaints and issues in a professional and timely manner Provide accurate information about products, services, and company policies Maintain detailed and accurate records of customer…
Sign up freeThe summary and highlights are AI-generated and may contain errors; the original posting prevails.
Sources or employers who want a posting removed or corrected can email contact@fintegrity.cn; we act within 24 hours.