Live the Dash Travel
Travel Customer Service Representative
BB · Speightstown · Speightstown, Saint Peter, Barbados · Remote · Full-time
UNKNOWN
Salary not stated
AI summary
About the company
Live the Dash Travel，从事旅行相关业务，提供旅行服务与行业福利
Role overview
该岗位为全职远程的旅行客户服务代表，需在旅客出行前、中、后提供支持，处理预订调整、行程变更等需求，保障旅客行程顺畅，需通过多渠道与客户沟通，解决问题并维护良好服务体验。
Responsibilities
- 通过邮件、电话、消息平台为客户提供旅行支持
- 处理预订修改、行程调整、取消及特殊旅行安排
- 提供目的地、旅行要求及公司流程的准确信息
- 主动跟进客户确认旅行细节并解决问题
- 及时解决问题并保持专业积极态度
Requirements
- 具备优秀沟通能力，以客户为中心
- 有客户服务经验，旅行或酒店行业优先
- 组织能力强，可高效处理多项任务
- 熟悉数字系统，乐于学习新工具
- 热爱旅行，致力于客户满意度
Pay & benefits
- 全职远程岗位，工作时间灵活
- 提供全面培训及持续支持
- 有职业发展机会
- 可享受旅行福利及行业折扣
- 团队环境支持且协作性强
Notes for China-based candidates
- 可远程工作，无地域限制
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Excerpt
Position Overview We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free…
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