Hjbtravels
Customer Service Representative (Travel Industry)
US · Naples · Naples, Florida, United States · Remote · Full-time
Salary not stated
AI summary
About the company
Hjbtravels，旅游行业企业，提供旅游相关服务，注重客户体验。
Role overview
本岗位为旅游行业客户服务代表，全职远程工作，主要负责处理客户旅游相关咨询、预订协助，保障客户服务体验，需具备良好沟通能力，公司提供培训与成长机会。
Responsibilities
- 通过电话、邮件回复客户咨询
- 协助客户进行旅游规划、预订及解答问题
- 提供目的地、政策等准确信息
- 与客户保持清晰专业沟通
- 遵循公司服务标准与指南
- 记录客户互动及相关更新
Requirements
- 具备良好沟通与人际交往能力
- 可独立工作，有效管理时间
- 熟练使用电脑、邮件及在线系统
- 注重细节，具备积极解决问题的态度
- 对旅游行业有兴趣
Nice to have
- 有客户服务经验
Pay & benefits
- 提供培训及持续支持
- 灵活工作选择（可兼职或全职）
- 旅游行业内的成长机会
- 支持性协作的团队环境
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Excerpt
Job Description: We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while…
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