Expert Support Technique et Comptable
FR · All France (remote) · Remote · Full-time · Senior
要求时区 UTC-5（与北京时间几乎不重叠（约 0 小时），基本需按对方时区上班）
Salary not stated
AI summary
About the company
Pennylane是法国高增长FinTech，专注中小企业财务软件，已融资4亿欧元，团队1000人，服务超1万法国企业，获Glassdoor高分。
Role overview
该岗位为Pennylane GmbH的全职远程岗位，作为技术与会计支持专家，需处理用户及支持团队反馈的复杂问题，定位会计、功能或技术问题根源，协调产品与技术团队解决，为用户、支持、开发及产品团队搭建沟通桥梁，助力企业财务软件优化。
Responsibilities
- 调查会计、功能或技术类问题
- 复现问题并定位根源
- 评估事件并协调相关团队解决
- 与开发及产品团队沟通传递分析
- 使用日志、SQL等工具调查问题
- 记录解决方案并优化产品流程
- 向支持团队分享专业知识
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Excerpt
Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs…
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