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Terminix

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Technical Service Manager

US · St. Paul, Minnesota, Des Moines, Iowa, Madison, Wisconsin, Springfield, Illinois · Remote · Full-time · Senior

需适配美国时区工作

Remote worldwideSeniorOpen to China
Project ManagementChange ManagementCommunicationData AnalysisTroubleshootingPest ControlEntomology

Salary not stated

AI summary

Role overview

该岗位为Terminix(Rentokil旗下公司)全职远程岗,负责指定细分市场的虫害控制技术支持,制定服务流程、解决服务质量与客户问题,辅导团队提升虫害管理能力,达成相关绩效指标。

Responsibilities

  • 监控服务绩效,解决运营、销售端问题
  • 开展现场评估,制定并协助落实整改计划
  • 协作推进客户与账户的技术方案落地
  • 辅导分支团队提升虫害管理与一线人员能力
  • 推动服务流程与技术改进
  • 参与行业活动,输出技术标准与营销材料

Requirements

  • 5年以上结构虫害管理经验,2年以上现场经验
  • 1年以上管理经验
  • 优先要求昆虫学相关本科及以上学历
  • 优先持有BCE或ACE认证
  • 具备项目管理、变更管理与沟通分析能力
  • 能适应外勤体力工作要求

Nice to have

  • Board Certified Entomologist (BCE)
  • Associate Certified Entomologist (ACE)
  • 生物科学相关专业背景

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Excerpt

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a…

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Technical Service Manager · Terminix · Global Search | Fintegrity